Terms of service

Terms of Service: Glover Apothecary & Candle Company LLC

1. Acceptance of Terms:

Welcome to Glover Apothecary & Candle Company, LLC ("Company," "we," "us," or "our"). By accessing and using our website (www.gloverapothecary.com) and any related services, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our website and services.

2. Intellectual Property:

All content on our website, including but not limited to text, images, graphics, logos, product designs, and trademarks, is protected by intellectual property laws and is the property of Nature's Glow Organics or our licensors. You may not reproduce, distribute, modify, or create derivative works from our content without our explicit consent.

3. Products and Pricing:

We strive to provide accurate and up-to-date product information, including pricing, descriptions, and availability. However, errors or inaccuracies may occur. We reserve the right to correct any errors and to change product prices, descriptions, and availability at any time without notice.

4. Orders and Payment:

Placing an order through our website constitutes an offer to purchase our products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel orders, even after they have been confirmed. Payment is required at the time of placing an order, and you agree to provide accurate payment and contact information.

5. Shipping and Returns:

Please refer to our separate Shipping Policy and Return Policy for information on shipping procedures, delivery times, exchanges and return processes.

6. Privacy and Data Collection:

We, along Shopify, our website provider, collect personal information from your interactions with us and our website, including through cookies and similar technologies. We, as well as Shopify, may also share this personal information with third parties, including some of our advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests, for the best times for posting new content and for seeing which ads or products are bringing in the most traffic to our website. 

However, we believe in the choice of protecting your privacy, not only in what you buy, but your mailing address, spending habits, demographics and any other personal information that could be used as a marketing tactic, sales, or as a bit of a "creepy" invasion of privacy. We have installed several safeguards for protecting your privacy regarding certain opt-off options when you first log onto our website. 

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and use of your personal information to be solely used for our services and what our customers like. Please refer to our Privacy Policy for more details in how to protect your privacy as your navigate through our website. You can also reach out to the Owner & CEO at owner@gloverapothecary.com.

7. User Conduct:

When using our website or services, you agree not to:

  • Use our services for illegal or unauthorized purposes.
  • Transmit any content that is harmful, offensive, or infringing upon our rights or the rights of others.
  • Attempt to gain unauthorized access to our systems or interfere with the proper functioning of our website.
  • Attempt to gain unauthorized access to our systems for the illegal data collection of our customers, per our Privacy Policy. 

8. Limitation of Liability:

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products. Our total liability to you for any claim arising out of or related to our services will not exceed the amount paid by you to us for those services.

9. Indemnification:

You agree to indemnify and hold Glover Apothecary & Candle Company, LLC, its affiliates, employees, and partners harmless from any claims, losses, damages, liabilities, or expenses arising from your use of our services or violation of these Terms.

10. Changes to Terms:

We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to our website. It is your responsibility to review these Terms periodically for any updates.

11. Governing Law:

These Terms are governed by and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law principles.

12. Contact Us:

If you have any questions or concerns regarding our Terms of Service, please contact us at customerservice@gloverapothecary.com or contact us directly at +1 (202) 412-2070.